Welcome to Mel Ortega MD.
We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal and contact information when you interact with our website https://melortegamd.com/ or participate in our text messaging program.
1. Use of Our Website
The content and materials provided on this site are for general informational purposes and may be updated or changed without notice. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.
2. Medical Services and Payments
Mel Ortega MD offers a range of cosmetic and reconstructive surgery services.
All service fees and payment terms will be determined during your consultation. Payments must follow the terms agreed upon at that time. We do not store or process sensitive payment information directly on our website.
3. SMS and Text Message Communications
By opting in to receive SMS notifications, you agree to receive messages from Mel Ortega MD regarding appointment reminders, confirmations, promotions, and updates related to your treatments or account.
These messages may be automated. You can unsubscribe at any time by replying “STOP”, or request assistance by replying “HELP.”
Message and data rates may apply based on your mobile carrier. Message frequency may vary depending on your appointments or ongoing promotions.
4. Consent and Data Handling
Your consent to receive messages is voluntary and not a condition for purchasing services.
We do not sell or share your phone number or personal information with third parties for marketing purposes.
However, we may use trusted service providers to deliver text messages on our behalf — these partners are required to maintain confidentiality and use your data only for communication purposes related to Mel Ortega MD.
5. Cookies and Analytics
Our website may use cookies and analytics tools to enhance your browsing experience and improve site performance. Cookies are small text files stored on your device that help us recognize repeat visitors and analyze website traffic.
You can disable cookies through your browser settings, though some site features may not function properly as a result.
We may also use third-party tools such as Google Analytics to understand visitor behavior. This data is collected anonymously and used only for improving our services.
6. Information Security
We take appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure.
However, please note that no method of online transmission or storage is 100% secure. By using our services, you acknowledge and accept this limitation.
7. Updates to This Policy
This Privacy Policy takes effect on January 1, 2025, and may be updated periodically.
Any future revisions will be posted on this page, and continued use of our website or services after such updates constitutes acceptance of the revised terms.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our messaging program, please contact us at:
📧 info@melortegamd.com
9. Mobile Data Confidentiality
All opt-in and consent information for SMS communications is securely stored and never shared with affiliates or third parties for advertising or promotional use. Your mobile number will be used exclusively for legitimate communication from Mel Ortega MD.